Privacy Policy

This Privacy Policy explains how Twara collects, uses, stores, and protects your personal information when you use our website and services.

1. Information we collect

When you create an account or use Twara, we may collect:

• Your name and email address
• Quiz scores, attempts, and progress data
• Basic usage information such as device type and browser
• Payment information if you subscribe to a paid plan (handled by our payment providers)

2. How we use your information

We use your information to:

• Provide and improve the Twara practice experience
• Track your progress across practice sessions
• Send you important account or service-related messages
• Process payments and manage subscriptions

3. Sharing your information

We do not sell your personal information. We only share data with trusted service providers who help us operate Twara, such as payment processors and email delivery services. These providers are contractually required to keep your information secure.

4. Data security

We take reasonable measures to protect your data from unauthorised access, loss, or misuse. However, no online service can guarantee complete security. Please use a strong password and keep your login details private.

5. Your rights

You can update your account information, request a copy of your data, or ask us to delete your account by contacting us. We will respond to reasonable requests in accordance with applicable law.

6. Cookies

Twara uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how the site is used. You can control cookies through your browser settings.

7. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.

8. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at privacy@twara.africa.